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Q. I would like information on how to remove water etches (?) spots that are not smooth when I run my finger over the spot. It is a honed finish and the spots are more like water spots. There is no colored stain, it is more like dull spots scattered... Read More

Q. I have marble tabletop with a large lemonade stain. I found you via YouTube, and am having difficulty locating your app by name search. Thank you for helping me and so many people out there with stone staining issues. A. Thanks for contacting us.... Read More

Q. I have polished white marble that is to slippery for the floor what is the best way to take away the polish ? I have not laid the tile yet ? We are planning to lay the floor asap.  A. Your best options are a slip resistance treatment or changing... Read More

Q. Can acrylic be stripped off marble floors? A. Yes, acrylic or any sort of topical coating can be stripped off of a marble floor. However, the process can be problematic, so it is not advisable to attempt this as a do it yourself project. Stripper,... Read More

Q. I spilled some coffee in my tile and it won‘t come off. I tried floor cleaning solution, vinegar and water, vinegar and baking soda, watered bleach, hydrogen peroxide. Nothing seems to work. I am pretty sure it is porcelain tile. Once you... Read More

Q. Some lime juice got spilled on my Bluestone table top and it left a big dull spot. Is there anything I can do to bring back the shine?   A. Maybe. If the etch is severe (deep to the point that it looks and feels rough), then you will need to... Read More

Q. I just had natural stone installed in the shower and bathroom. It was sealed using an enhancer. My staff used a squeegee to remove excess water, without using any chemicals. The squeegee left some rubber stains on the new tile. They are in the... Read More

Q. On a new polished Carrara countertop, we placed a sheet of glass over part of it ...at the side with no glass covering, the marble is darkening. It does get wet and darkens but doesn’t seem to entirely lighten when dry. It also gets sun... Read More

Q. We just recently had a white marble installed on our bathroom floor and just noticed the section that is getting no sun from our window (it is being blocked from our tub deck) is yellow. It does have a heating system installed under it. Do you... Read More

Q: Why did my beautiful white marble suddenly begin to turn yellow?   A: Unfortunately, this problem is not uncommon. There are a number of causes for yellowing marble—and a number of possible cures.   The most common culprit is iron, which... Read More